April 22, 2024

[Important] To our customers using credit cards [Update]

Thank you very much for your patronage of our services.

We have an update to the previously announced matter of certain credit card brands being temporarily suspended from use.

While we are currently negotiating with credit card brands to restore the use of their cards, it is proving to be an extremely difficult matter to resolve.
Thus, at this point in time, it is unlikely that Visa, Mastercard, and American Express will become available again in the near future.

We will, of course, continue our efforts to negotiate and resolve the matter at hand.
However, in the meantime, we advise those waiting for a resolution to utilize different transaction methods or purchase DLsite Points.

For more information regarding alternative transaction methods, please refer to our [ Help Page ].
You can purchase DLsite Points [ here ] (* Requires login). Please refer to our [ Help Page ] for more details.

We ask for your understanding of the circumstances pertaining to this matter and apologize for any inconvenience it may be.

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