Thank you for using DLsite.

We are currently experiencing issues with the point system on DLsite.
See below for details.

[Time of occurrence]

　October 31, 2024 (Thurs.) at 9 AM (JST) - 1:30 PM (JST)

[Affected Areas]

　Point display, management, processing

[Known Issues]

• Point purchases are not displayed.
• Points cannot be used to make purchases.
• Points are not obtained after leaving reviews on products, etc.
• Regardless of how many points are possessed, they are either not displayed or displayed as 0.
• Cannot view Point History

We are currently working on a fix, so please wait until the issue is resolved.

Everything unrelated to the point system on DLsite is functioning normally, so you may still use the site as normal otherwise.

We sincerely apologize for any inconvenience this may cause. Thank you for your patience.

 

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October 31, 2024 update

The recent issues with the point system have been resolved.
We sincerely apologize for any inconvenience the issue may have caused.
The recent issues with the point system have been resolved.
Thank you for your patience.

We hope you continue to enjoy DLsite.