Announcement
October 16, 2025
[Important] Temporary Suspension of Support Services on November 15-16
Thank you for your continued support of DLsite.
Due to the replacement of network equipment at our head office building, we will be temporarily suspending support services from November 15th to November 16th, 2025 (JST).
For inquiries received from the afternoon of the 14th, responses will be sent sequentially from the 17th.
Please be aware that depending on the nature of the inquiry, it may take some time for us to respond.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and cooperation.