Thank you for your continued support of DLsite.

Please be aware that due to a legally mandated inspection of electrical equipment, the building in which our headquarters is located will experience a power outage all day on Saturday, July 12th, 2025 (JST) and Sunday, July 13th, 2025 (JST). As a result of this, our support services will be suspended over the weekend.
The handling of inquiries which are received after 4:00 PM (JST) on Friday, July 11th, 2025, will start from 10:00 AM (JST) on Monday, July 14th, 2025, and be replied to in sequential order.
Please note that depending on the nature of your inquiry, it may take some time for us to respond.

We apologize for any inconvenience this may cause and appreciate your understanding.