Maintenance

November 12, 2021

[Important] Planned Credit Card Payment System Maintenance on Nov. 17th

Thank you for your continued support of DLsite.

In our efforts to provide safe and convenient online payment methods to our customers, we will be updating to the newest and most secure version of 3D Secure, version 2.0. 3D Secure is an authentication protocol service for secure online card payment, which aims to prevent card fraud and provide added security to online payments.

To prepare for the upgrade to 3D Secure version 2.0, our payment system will be undergoing maintenance that will have the following effect on credit card registration. (* Please note that dates and times noted are Japan Standard Time.)

Date and Time: Wendesday, November 17th, 2021, from 08:50AM (JST) ~ 11:00PM (JST)
* Please note that actual maintenance time may vary slightly from the above. We thank you in advance for your understanding.


Sections Affected: During this time, it may not be possible to register new credit cards or edit currently registered credit card information.
Please rest assured that it will be possible to use already registered credit cards, as well as payment methods other than credit card, during this period. 

Credit card payments will continue to be made through the payment service provider DG Financial Technology, Inc.
Credit card information is encrypted, managed, and stored by DG Financial Technology, Inc., which complies with the highest security standards to protect customer payment information.

We apologize for any inconvenience the scheduled maintenance may cause, and ask for your cooperation as we improve our security methods.

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