Announcement

August 05, 2025

[Important] Notification of DL Play Box Maintenance(08/07 Update)

Thank you for your continued support of DLsite.

We will conduct DL Play Box on the following schedule.

■WHEN:
August 8th (Wednesday), 2025, from 10:00 AM to 6:00 PM (JST)

■EFFECT:
It will not be possible to play DL Play Box games during the above maintenance period.

* Maintenance may finish earlier or last longer than scheduled.
* If you are playing a DL Play Box game when the maintenance period begins, the cloud backup feature may not function as intended, and your data may not be saved properly. We advise that you finish playing before the maintenance period begins.

We apologize for any inconvenience this maintenance may cause and thank you in advance for your cooperation and patience.

 


(08/07 Update)

Thank you for your continued support of DLsite.
We would like to inform our DL Play Box users that the following problems were detected after the DL Play Box maintenance which took place on Wednesday, August 6th, 2025 (JST).

1: On Android devices, when attempting to save or download backup data, the DL Play Box backup feature (cloud saving) was not working properly.
* Note: DL Play Box [Cloud Gaming] works were operating without issue.

This problem has since been fixed.
Please download the latest version of the app from the Google Play store to resolve it.

2: On iOS devices, in some environments, DL Play Box [Cloud Gaming] does not launch properly.

We are currently working on a fix for this problem.
We apologize for any inconvenience this issue may cause and thank you in advance for your understanding, cooperation, and patience in the interim.

 


(08/12 Update)

Thank you for your continued support of DLsite.

Please note that the following issue which was previously announced has now been fixed:

- "On iOS devices, in some environments, DL Play Box [Cloud Gaming] does not launch properly."

If you are currently experiencing this issue, please download the latest version of the DL Play Box app from the App Store to resolve it.

We apologize for any inconvenience this issue may have caused and hope that you continue to enjoy utilizing our services!

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