Thank you for using DLsite.

Due to a recent issue with the points system, changes to users' points were not being displayed right away.

■Time of occurrence
May 9th, 2024, approx. 9:28 AM to 10:10 AM JST

■Affected areas
- Point purchases
- Point usage
- Point acquisition

We have resolved the above issue at the time of this email.
We sincerely apologize for the inconvenience. Please check that your points are being displayed correctly via "Point History" under "My Page."

If you are still experiencing problems, please submit an inquiry via "Send Inquiry" in the Help section.
*When sending an inquiry, please describe the issue in detail, including the date and time it occurred, the number of points not being displayed, the serial code, etc.

We apologize for any inconvenience you may have experienced as a result of this issue.
Thank you for supporting DLsite.